Privacy Policy

Effective Date:

("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our SMS/MMS mobile messaging program.

By using our services, you consent to the data practices described in this policy. If you do not agree, please do not use our website or services.

1. Information We Collect

Personal Information You Provide: This includes your name, email address, phone number, and property information that you voluntarily provide when downloading our guide or contacting us.

Usage Data: We automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, access times, and pages viewed.

2. How We Use Your Information
We use the collected information for the following lawful bases:

To fulfill your request (e.g., send the seller's guide) based on your consent.

To communicate with you regarding our services, including via SMS, based on your separate, express consent for marketing communications.

To operate, maintain, and improve our website and services based on our legitimate interests.

To comply with legal obligations.

3. SMS/MMS Mobile Messaging Program
We operate an SMS program for real estate updates and follow-ups. By opting in, you expressly consent to receive automated messages.

Program Information: Message frequency varies. Message and data rates may apply.

Opt-Out: You can unsubscribe at any time by texting STOP to . You will receive a confirmation text. For help, text HELP.

Carriers are not liable for delayed or undelivered messages.

No Mobile Data Sharing: We do not sell your mobile information. No mobile information (including opt-in consent) will be shared with third parties/affiliates for marketing or promotional purposes. Sharing with subcontractors for essential support services (e.g., SMS platform provider) is permitted only under strict confidentiality agreements.

4. Information Sharing and Disclosure
We may share your information in the following circumstances:

With service providers and subcontractors who assist in our operations (e.g., CRM, communication platforms) under binding contractual terms that protect your data.

If required by law, such as to comply with a subpoena or similar legal process.

To protect our rights, property, or safety, or those of others.

5. International Data Transfers (CASL Compliance)
Our operations are based in the United States. If you are located in Canada or elsewhere outside the U.S., please be aware that your information will be transferred to, processed, and stored in the U.S. By using our services, you consent to this transfer. We take steps to ensure your data is treated securely and in accordance with this policy.

6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations (e.g., under CASL, we must maintain a record of consent for a minimum period), resolve disputes, and enforce our agreements.

7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information. To exercise these rights, contact us at .

Access & Portability: Request a copy of your data.

Correction & Deletion: Update or request deletion of your information.

Opt-Out of Marketing: Unsubscribe from promotional emails via the link in each email or opt-out of SMS as described in Section 3.

Withdraw Consent: Where processing is based on consent, you may withdraw it at any time, affecting future processing only.

CASL-Specific: For Canadian recipients, you may withdraw consent to receive commercial electronic messages (CEMs) at any time using any method we provide, and we will action it within 10 business days.

8. Security
We implement administrative, technical, and physical security measures designed to protect your information. However, no electronic transmission or storage method is 100% secure.

9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. We encourage you to read their privacy policies.

10. Changes to This Policy
We may update this policy. The updated version will be posted here with a revised "Effective Date." Your continued use of our services after changes constitutes acceptance.

11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Email:
Phone:
Mailing Address: